New Zealand’s Ombudsman-Led System under the Protected Disclosures Act 2022 (PDA)
Enacted on 1 July 2022, the Protected Disclosures (Protection of Whistleblowers) Act 2022 significantly strengthened New Zealand’s framework for reporting serious wrongdoing. It modernised and widened protections compared to the earlier 2000 Act, by:
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Extending the definition of “serious wrongdoing” to include risks to health and safety, misuse of public funds, gross negligence, and behaviour in the private sector involving public authority or resources
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Empowering individuals to report directly to “appropriate authorities”—such as the Ombudsman, Controller and Auditor‑General, or professional disciplinary bodies—without first going through internal organisational channels
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Outlining clear guidance for receivers of disclosures—including how they should acknowledge concerns, follow up, investigate, or advise disclosers of decisions—even though these steps remain non-binding guidance
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Mandating internal procedure requirements for public sector organisations—requiring them to publish how staff can report wrongdoing and what support is available
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Establishing comprehensive protections: ensuring confidentiality, immunity from civil/criminal/disciplinary action, and protection against retaliation or victimisation—even if the disclosure turns out to be mistaken or wasn’t named under the PDA
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Enhancing the Ombudsman’s role: the Chief Ombudsman can now receive disclosures directly, provide guidance and information, review or even take over investigations, escalate disclosures to Ministers, and include insights in their annual reporting
What’s on the Horizon?
As of 2025, there are no formal announcements of major legislative changes to the PDA. The current framework is also complemented by new and evolving resources:
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The Office of the Ombudsman has recently updated its guidance for receivers—introducing clearer, more detailed instructions on managing disclosures, investigations, referrals, and follow-up processes
While broader structural reforms to the PDA haven’t been flagged, these evolving guidance tools are crucial in ensuring the law is effective in practice.
The Protected Disclosures Act 2022 marked a pivotal shift in New Zealand’s whistleblower landscape—expanding protections, simplifying reporting pathways, and enlarging the Ombudsman’s jurisdiction in supporting and overseeing disclosures. Although no additional legal amendments have been announced, strengthened operational guidance from the Ombudsman is actively enhancing how organisations implement the Act.
At‑a‑glance
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Authority: Office of the Ombudsman (information, guidance and oversight under the Protected Disclosures (Protection of Whistleblowers) Act 2022 (PDA)).
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Coverage: Public and private sectors (including NGOs). Uses the concept of “serious wrongdoing.”
Legal basis & scope
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PDA 2022 modernised and replaced the 2000 Act. It clarifies definitions, extends protections to a broader set of workers, and provides clearer processes and retaliation protections.
How to report
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Preferably internally to procedures published by the organisation; or externally to an “appropriate authority” (e.g., the Ombudsman, Privacy Commissioner, Police, Auditor‑General) at any time. Ministers can also receive disclosures in defined public‑sector circumstances.
Protections
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Protection from retaliation (dismissal or disadvantages), confidentiality safeguards, and immunity for the act of making a protected disclosure.
Enforcement & remedies
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The Ombudsman provides guidance and monitors practice; employment and human rights fora can provide remedies for detriment, and regulators act on the underlying wrongdoing.
Recent developments to know
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Updated Ombudsman guides (2023–2025) for disclosers and Ministers; active cross‑agency focus on culture, internal procedures and psychological safety.
Employer checklist
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Publish PDA‑compliant internal procedures; ensure multiple channels, prompt triage, feedback to disclosers, and documented protections against retaliation.